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Management & People
Want to get useful feedback from your employees? Here’s how to do it.
What is psychological safety, and why should you care? Creating it will make sure your employees feel included, valued, respected, and heard. Then, they will do something crazy — tell you the truth.
Management & People
The Only Manager Trick You’ll Ever Need: Listening
You heard me. If you can master the skill of listening — actually listening — it will change everything in not only your business life but your personal life, too.
Management & People
Mediation Series Part 3: How to Handle Employee Disputes
The first step to successful mediation of an employee dispute is understanding how it started, and how it grew. From there, you can approach resolution individually or as a group.
Management & People
Mediation Series Part 2: Ways Employee Mediation Could Fail
Despite your best efforts, settling employee disputes using mediation doesn’t always work. Here’s a look at what not to do when two employees aren’t getting along.
Management & People
Mediation Series, Part 1: Defining and Diagnosing Employee Disputes
If you’re a manager, the unpleasant job of mediating employee disputes will likely fall to you. Here’s a look at what they are, how they happen, and how you can make them right.
Management & People
Manager Series, Part 7: Telling Your Team Someone Was Fired
Unsure how to announce that someone has been fired? Here’s how to do it, with some termination communication examples.
Management & People
Manager Series, Part 6: How to Fire Someone
Is there a right way to fire someone? Here’s how to fire someone for poor performance, and what to say when terminating an employee.
Management & People
Manager Series, Part 5: Reasons to Fire an Employee
What are the considerations to be taken for firing an employee? Here’s how to decide whether to fire someone.
Management & People
Manager Series, Part 4: Techniques for Managing Challenging Conversations
Is it time for an awkward conversation? Here’s how to have a difficult conversation with an employee about their attitude, or whatever else is bugging you.
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